ISO 9001:2015 Certified Company

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Overview

The International Organization for Standard (ISO) is a global standard-setting body to standardize management system practices throughout the world. For an organization to operate successfully it is necessary to direct and control in a systematic and transparent manner and quality control is one among them. ISO 9001:2015 standard was set for Quality Management System and Intercity Industrial Supply is now certified to ISO 9001:2015 standard. Improved Operations, External Recognition and Internal Recognition are its benefits. Customer Focus, Leadership, Engagement of people, Process approach, Continual Improvement, Evidence Based approach to decision making, Relationship Management are the Quality Management System principles which can assist our business towards improved operational performance. As a certified organization we adhere our Quality Policy, objectives, contribute to process improvements and attain customer satisfaction.

Quality Policy Statement

“Intercity Industrial Supply takes pride in consistently providing products and services from highly qualified suppliers to meet our customers’ requirements and exceed their expectations. Our warehousing and inventory control processes provide product security for our customers. Our management has implemented ISO 9001:2015 as its Quality Management System, and we continually improve all of our processes based on the data derived from the internal control systems.

Intercity Industrial Supply is a certified controlled goods supplier, and we abide by all statutory and regulatory requirements.”

Our quality policy is framed to meet and continually improve the following objectives,

  1. 100 % Customer Satisfaction
  2. Delivering Correct product & services
  3. On Time Delivery
  4. Knowledgeable Sales Staff as Technical Resource
  5. Inventory Control
  6. Organisational Process Control
  7. Supplier Control
  8. Quality Control

For any concerns please reach our offices @807-345-2324 or write to us at Quality@intercityindustrial.com.

We value your suggestions or feedback.

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